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Shipping information

Same Day Delivery  

 

  • Order before midday, Monday through Saturday. We are not doing running same day on Sunday (yet)
  • 12km delivery radius from Melbourne CBD
  • Select same day shipping at cart
  • Be home during 1 - 6pm so our team can deliver, or leave a delivery note allowing authority to leave
  • Comes at the very low price of $1, regardless of order size
  • Please note deliveries placed after midday with be delivered the next day (excluding Sunday)
  • Deliveries are carried out by our friendly Blackhearts & Sparrows team who will be observing social distancing recommendations

 

Same Day Delivery - Geelong (commences Friday 1st of May) 

  • Running on Friday's only (for now!)
  • Place your order before 10am Friday 
  • 10km delivery radius from Geelong CBD (3220)
  • Select same day shipping at cart
  • Be home during 1 - 6pm so our team can deliver, or leave a delivery note allowing authority to leave
  • $5 Delivery fee & a minimum order value of $50 
  • Please note you can select Same Day Geelong at cart and this will be included in the next Friday service run. 
  • Deliveries are carried out by our friendly Blackhearts & Sparrows team who will be observing social distancing recommendations

 

Next Day Delivery Sydney CBD

  • Place your order before midday on Tuesday & Thursday. 
  • 15km Radius from Sydney CBD
  • Be available Wednesday & Friday to receive your parcel or leave a delivery note allowing authority to leave. 
  • $15 charge for all orders under $150. If over $150 - shipping is free! 

 

Regular Shipping

  • We aim to dispatch all orders placed before 12pm on the same day during regular business hours.
  • Orders received on weekends & public holidays will be dispatched the next business day. 

 

Parcels are sent via trackable post (in most cases Australia Post) and you will be notified via email of your tracking information once your parcel has left our premises. We require all parcels be signed for on delivery, so we recommend sending to an address where someone will be available to receive the parcel.

Outer Metro Melbourne deliveries are being carried out by a private courier and will be delivered within 1-2 business days. 

Given the delicate nature of our merchandise we will not ship orders during extreme heat, if we foresee any delays with your order due to this, we will notify you accordingly. 

We offer free shipping for orders over $150.00 (excluding same day), for orders under this amount, please find breakdown of shipping costs below. 

For orders of 24 or more bottles, additional case rates may apply for some locations – get in touch for a delivery quote.

Time frames are once the parcel has left our facilities.

VIC

$10

2-3 business days

NSW

$15

3-4 business days

QLD

$15

4-5 business days

SA

$15

3-4 business days

WA

$15

6-7 business days

TAS

$15

5-6 business days

NT

$20

Up to 10 business days

 

Please note that these delivery times are provided to us from Australia Post, once a parcel leaves our faculties we do not have any control over unforeseen delays.

We currently are not able to offer Click & Collect for online orders. Please contact your local store for stock availability. 

If you have any queries, around delivery times please get in touch with our online team via online@blackhearts.com.au

 

 



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