Shipping Information | Blackhearts & Sparrows

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Shipping Information

Same Day Delivery

  • Order before 2pm, Monday-Saturday. 12km delivery radius from Melbourne CBD - Unsure if this is you, click here to see all postcodes we deliver to
  • Ensure you select same day shipping in the checkout
  • Deliveries run between 12pm - 6pm. Please advise in the delivery instructions if your order is time sensitive
  • Deliveries are carried out by our friendly Blackhearts & Sparrows team who are required to check and verify an evidence-of-age document
  • Be available after 1pm so our team can deliver, or leave a delivery note allowing authority to leave Please note; we are unable to leave any parcels unattended for new Online customers, or giftee customers without sighting a proof of age item first
  • $1 Shipping Charge, minimum spend $30, for orders under $30, standard shipping rates apply ($10)
  • Please note deliveries placed after 2pm with be delivered the next business day
  • If we fail to deliver to your parcel, the driver will be in contact to advise next steps

Any questions - please reach out to online@blackhearts.com.au, or call 9119 5100 (9am-5pm Mon-Fri or 9am-3pm Sat).

Standard Shipping

Please note if you are within our same day delivery radius, you are not eligible for our free shipping promotion.

  • We aim to dispatch all orders placed before 2pm on the same day during regular business hours.
  • Orders received on weekends & public holidays will be dispatched the next business day.
  • Parcels are sent via trackable post (in most cases Australia Post) and you will be notified via email of your tracking information once your parcel has left our premises. We require all parcels be signed for on delivery, so we recommend sending to an address where someone will be available to receive the parcel.

Given the delicate nature of our merchandise we will not ship orders during extreme heat, if we foresee any delays with your order due to this, we will notify you accordingly.

We offer free standard shipping for orders over $150.00, for orders under this amount, please find breakdown of shipping costs below.

  • VIC: $10
  • NSW: $15
  • QLD: $15
  • SA: $15
  • WA: $15
  • TAS: $15
  • NT: $20

Time frames are once the parcel has left our facilities. Please note we are at the mercy of Australia Post.

Delivery Estimates

Melbourne (outside of 12km radius)

  • Place your order prior to 2pm Monday - Thursday, for Tuesday - Friday delivery
  • These deliveries are carried out by our friends at Anonymous Wines. No tracking will be available until the day of delivery, but feel free to reach out if you would like to request further info
  • Any orders placed after 2pm on Thursday will be despatached the following Monday

Mornington Peninsula

  • Place your order prior to 2pm Monday - Wednesday, for Friday delivery
  • Delivery will be carried out via Anonymous Wines
  • Any orders placed after 2pm on Wednesday will be despatached the following Mondays

Regional Victoria (Ballarat, Bellarine Peninsula, Bendigo, Macedon Ranges)

  • Only applicable to a few suburbs in the regions
  • Place your order prior to 2pm Monday - Thursday, for next week delivery (Wednesday - Friday)
  • Delivery will be carried out via Anonymous Wines
  • Any orders placed after 2pm on Thursday will be despatached the following Mondays

Adelaide (25km of CBD)

  • Place your order prior to 2pm Monday - Tuesday, for Thursday - Friday delivery
  • 36 hr estimated delivery turnaround
  • Delivery will be carried out via Anonymous Wines
  • Any orders placed after 2pm on Tuesday will be despatached the following Mondays

Sydney (25km of CBD)

  • Place your order prior to 2pm Monday - Thursday, for Tuesday - Friday delivery
  • 36 hr estimated delivery turnaround
  • Delivery will be carried out via Anonymous Wines
  • Any orders placed after 2pm on Thursday will be despatached the following Mondays

Byron Bay

  • Place your order prior to 2pm Monday - Tuesday, for Friday delivery
  • 36 hr estimated delivery turnaround
  • Delivery will be carried out via Anonymous Wines
  • Any orders placed after 2pm on Tuesday will be despatached the following Mondays

Brisbane (25km of CBD)

  • Place your order prior to 2pm Monday - Tuesday, for Thursday - Friday delivery
  • 36 hr estimated delivery turnaround
  • Delivery will be carried out via Anonymous Wines
  • Any orders placed after 2pm on Tuesday will be despatached the following Mondays

Standard Shipping

  • If your order does not fall into the above delivery postcodes, it will be delivered via Australia Post.
  • Given the delicate nature of our merchandise we will not ship orders during extreme heat, if we foresee any delays with your order due to this, we will notify you accordingly.
  • We offer free standard shipping for orders over $150.00 (This promotion is not valid for customers within our Same Day Delivery radius), for orders under this amount, please find breakdown of shipping costs below.
  • Time frames are once the parcel has left our facilities. Please note we are at the mercy of Australia Post.

If you have any queries, around delivery times please get in touch with our online team via online@blackhearts.com.au or 03 9119 5100

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Sibling owned and run since 2006

It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of a person under the age of 18 years. Liquor License #31649446. Blackhearts & Sparrows supports the Responsible Service of Alcohol.

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